firmCHANNEL™ offers full implementation guidance at your locations.
We provide HELP-DESK support toll-free as well as on-location support. We cover all system components including all software updates and unlimited access to our ever-growing library of dynamic media templates.
firmCHANNEL™ Template Community
Unlimited access to the Template Community with access to hundreds of firmCHANNEL™ templates and growing, which are updated daily with new and cutting edge professional, dynamic, and editable templates. Unlimited access to the firmCHANNEL™ Template Community lets you keep your content fresh with a new look and feel every time you add a template to your network.
Technical Support
Support and Maintenance customers receive toll-free technical support.
Hardware Warranty
Support and Maintenance customers are fully covered against hardware failure within the SP-100 and ES-100 systems.
Software Warranty
Support and Maintenance customers receive product updates, including new features, software updates, and security enhancements.
Full Coverage
As a Support and Maintenance customer, you will never be without a warranty on your SP-100 or ES-100 system.
Support Contacts
Call Toll-Free: 1-877-496-1757
Email: support@firmchannel.com
firmCHANNEL™ technical support is available during regular business hours. (9am - 5pm EST) Soon to be expanded to 24/7.
